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Opportunity Follow up document not getting created from C4C to ECC


We are trying to create an ERP Sales Quote from Opportunity in C4C.


1) Go to Sales Work Center --> Opportunity --> Click on New

2) Enter Document Type as Domestic Enquiry and fill all other fields --> Click on Save and Open.

3) Add the Product in Products tab and click on save.

4) In Actions tab --> Click on Create ERP Sales Quote .

5) A message comes "Action Triggered Successfully", but we are getting a failed message in HCI.

6) Also In Application and User Management -->Web Service Monitoring --> We are getting two messages, one is successful and the other with System Error.(Please refer the word document attached).

Thanks and Regards.


error.PNG (48987 B)
Former Member
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