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New GUI 7.40 SAP printout problem

Hello Expert,

Recently we updated new GUI 7.40.When we are taking print out system is not giving any output. Pls find below spool request for printout,if any outdated please let us know how to resolve this.

(3:42:37 PM) Number of processors: 2
(3:42:37 PM) Icon DLL loaded.
(3:42:37 PM)
(3:42:37 PM) Network Communication via SAP-NiLib
(3:42:37 PM) Hostname: XXXXNB0905012
(3:42:37 PM) IP Address:
(3:42:37 PM)
(3:42:37 PM) SAPLPD version 740 Final Release.7400.1.0.32
(3:42:37 PM)
(3:42:37 PM) OS-Info: version = 6.1, build = 0/7601, text = Service Pack 1
(3:42:37 PM) (C) Copyright 1992-2014 SAP AG
(3:42:37 PM)
(3:42:47 PM)
(3:42:47 PM) Receive job for printer \\XXXXPS01\CNIRAD6075_MOB_5L_ENG (Berkeley LPD protocol / RFC1179)
(3:42:47 PM) send_status called
(3:42:47 PM) send_status called
(3:42:47 PM) send_status called
(3:42:47 PM) send_status called
(3:42:47 PM) send_status called
(3:42:47 PM) Job 000pdcQb.KED for user srinivas.j.I queued.
(3:42:47 PM) Start printing job 000pdcQb.KED on printer \\XXXXPS01\CNIRAD6075_MOB_5L_ENG
(4:25:15 PM) Error: Unable to start print job, Windows rc = -1, Error = The operation completed successfully.

(4:25:15 PM) Error: BG: saplpd_open_dc failed, msg = 808 SAPLPD:Windows Problem, siehe SAPLPD Protokoll


Hello Srinivas,

if SAPLPD appears, that means Access Method F is used for front-end printing.

The reason I am pointing this out is that Access Method F has been replaced by Access Method G. The consequence of this is that 'F' is not developed anymore, therefore problems with new software components, like SAP GUI 7.40 might happen.

For this reason, the solution would be to use Access Method G instead of Access Method F. This change can be done in transaction SPAD in the Output Device definition.

Best regards,


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