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Fiori - Attachment issue with Outlook Attachments

Dear Fiori Experts,
We are facing a weird issue with attachments in Fiori Client. Our Purchase Requisition creator’s attach different types of attachments

like PDF, DOC, .MSG (Outlook emails) etc. in the PR using DMS.

Whenever the approver tries to open these attachments in Fiori Client (PR Approval App), pdf and doc files opens up without any issue, but when he
tries to open any outlook attachment (.msg) these attachments are not opening.

In Apple ios whenever he clicks on such attachments, its shows some junk values, but in android when we open the attachments there is a
Message stating that “No Viewer found – please install an android app that can display this file type (text/msg)”. We also tried installing
an app called “OutlookMsg Reader” and “EML Reader” in android device to open such application types, but still not working.

Can you please suggest any solution or work around to resolve this outlook attachment issue?

Former Member
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