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Increase the Prompt Volume

Dear Experts,

I'm in process of configuring the IVR and when I listen to the prompts on my desktop the volume is pretty good. But when I configure the same in the Custom IVR, the volume reduces. Is there any way in which I can increase this volume so that the IVR is clearly audible. We have used the prompts in WAV format with PCM 8kHz, 16bit Mono.

Please help.



Former Member
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