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Customer hierarchy pricing - discount not determined

Hi Gurus.

I have some question regarding the customer hierarchy pricing. Let me explain my problem on some example.

Customer X01 represent the highest node in the hierarchy.

Customer X02 the node below X01.

Customer X03 the node below X02.

Pricing in the customer master is set. System is synchronized.

Now we want to set up a condition record (discount). Condition table consists of:

- sales organization (vkorg)

- distribution channel (vtweg)

- division (spart)

- customer hierarchy (hienr)

- material (matnr)

Whereas we have 4 access onto the condition table (access on hienr with HIENR01, HIENR02, HIENR03, HIENR04 respectively).

Now we create a condition record for the customer X02.

When a sales order is created for the customer X03, the discount is determined based on the condition record.

However when we create a sales order for the customer X02, the discount does not get determined at all.

Does anybody have an idea about a quick and standard solution?

Thank you very much.

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