Create billing document" is not allowed(Message no. BS007)

[former_member222019]

hi every body ,

i asked for scenario service contract if i create sales order type (sc)and assign equipment and create service order for this equipment and assign contract if i want to billing this use dp90 this error appear

Create billing document" is not allowed (SDI 40000248/10)

Message no. BS007

Diagnosis

The current status of object 'SDI 40000248/10' prohibits business transaction 'Create billing document' ('SDIN').

Procedure

To process business transaction 'Create billing document', you first have to change the status of object 'SDI 40000248/10' to allow the transaction 'Create billing document'.

This gives you an overview of the system and user statuses that affect the transaction. A transaction can only be executed if there is at least one status that allows it and there is no status that forbids it.

[Former Member]

Hi,

Do you have CS module , if yes, as them to change the status for line item 10, I think that was missed by the CS team. Please check with them and do the changes.

R.Sudhir

[former_member222019]

thanks for reply ,

no any user status and an status in the service order to forbidding this

[Former Member]

Could billing for that item be not allowed due to status profile for that sales item category (vov7).. U've checked for sales doc type (vov8).. Might have a look at this..

[former_member186385]

Hi,

Can you check if any user status available in the contract item?

please put the screenshot if possible from the status tab of the contract

thanks

santosh

[former_member222019]

thanks santosh for respond ,

Does not have any user status in the item or header .Could that be the reason in any system status forbidding create billing document ?????

[former_member186385]

Hi,

Click on the Object status push button below, you can user status

Also check the status profile for your document type in VOV8

please revert with screenshot of object status  push button

thanks

santosh

[former_member222019]

i don't use user status in this sales document type

[former_member186385]

Hi ,

system status in the document is showing COST ( to be costed), This means there is no cost in your Sales order .

This system status will forbid creation of Billing document

could you please confirm whether you have any actual cost posted for the Sales order ?

please revert with the process you are following

thanks

santosh

[former_member222019]

thanks santosh ,

i don't know how to change this status to be costed or partially billed

[former_member186385]

hi ,

Have you posted any actual cost to the service order?

from the sales Order-->goto Extras-->Costing-->Cost estimate

try this and check if the status was changed from COST

thanks

santosh

[former_member222019]

thanks kumar ,

if i do this message is appear

Costing values cannot be copied because condition type is missing

Message no. V1290

thanks

[former_member186385]

Hi

Could you tell the process you have followed ?

Have you created a service order from the service Contract?

thanks

santosh

[former_member222019]

thanks santosh ,

i use the standard process for service contract i create sales order type (sc) and use material configurable material and add the characteristic in the configuration item after that i assign the equipment and save the sales order. after that iam create the service order and assign the contract and add the time in operation and release the service order and confirmation time in the iw42 and billing this in dp90

thanks

[former_member186385]

Hi,

In the service order, do you see Actual cost posted?

While doing DP90, check if EK01 populated in the Debit memo request. If you have actual cost in the service Order and EK01 in debit memo request then you can use Debit memo request to bill the customer

just check actual cost in service order and Debit memo request

thanks

santosh

[former_member222019]

thanks santosh ,

yes i have cost in the service order and appear in the tab of cost ,but  in dp90 it was the reason for these problem it appear these message

Create billing document" is not allowed(Message no. BS007)  And thus i don't saw the debit memo request

thanks

[former_member186385]

Hi ,

Till Service Order, the process is correct. Do you see any value flowing from Service order to Debit memo request ?

It should be populated to EK01 or EK02. Please confirm

thanks

santosh

[former_member222019]

THANKS

I can not understand the meaning to be reach him

thanks

[former_member222019]

thanks santosh ,

Thanks for your interest and your efforts in order to know the right solution

thanks

malak

[former_member186385]

Hi ,

Please close the ticket if you issue resolved

thanks

santosh

[former_member222019]

hi ,

this issue is still open and unresolved yet but i thank you for effort

thanks

malak