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Delay in employee to be showed in MSS Section

I am portal admin.I am really confused how to go up with this issue.Anyone provide me the solution

The issue is – when an employee is transferred to a new Leader, there is a delay in that Leader being able to see the employee in his/her Home section of MSS. We have had a few users experience this issue, where it takes several days for the new employee to appear. I originally assigned this ticket to portal team to understand from them why there is a delay in portal being refreshed with back-end data changes..

the user are having correct back-end roles and everything

Former Member
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