Outline Agreement field Greyed out When PO put on hold
We have made Outline Agreement Field as mandatory field and when the user creates PO it is sometimes that user does not know the Outline agreement, so the user saves the PO with error i.e. puts the po on hold.
When the user again goes and wants to give the Agreement No. the field is actually greyed out where it is not allowing to enter the value.
Please let us know how we can achieve this.
Dibyendu Patra replied
As you are using item category D, that because system is behaving correctly.
After enter a service line item, system will not allow you to use the reference of contract for PO line item whether you have to use the reference of contract to create a service line item.