Single user not getting workflow notification emails

[former_member199963]

Hi Experts,

We have setup extended workflow notification due to which users are able to get workflow notification emails in their inbox. There is a single user though who is not able to get the same. We have re-created the user thinking it could be user issue. What can I check so that this user can get her workflow notifications?

Greatly appreciate your help!

Thanks,

Asad

[anjan_paul]

Hi

   Check the  Email id format

[paul_bakker2]

Obviously you checked their email address, as stored against their user record in SAP..?

And their SPAM / Junk folders?

cheers

Paul

[former_member199963]

Hi Paul,

Thanks for your quick response, this is what  I see in SOST:

Thanks,

Asad

[former_member185167]

Hello,

That message says that there is no problem in SAP.

What if you send an email to that address from SBWP? Or from, say, gmail?

regards

Rick Bakker

[paul_bakker2]

"Check the recipient address"