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MS Office Word can't open or display on sap web gui

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Dear All,

i  already finish the sap Html configuration on our system, the user can login through the web gui  successful  , but we face a problem when user want to display  word file on sap using web gui it' not work , i tried this on sap gui for windows and it working fine but on sap gui web nor working , please if any can help for this issue.

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Answers (1)

Answers (1)

liang2
Explorer
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Hello Ahmed

If issue occurred when you execute transaction code: /nsicf -> default host ->

sap -> bc -> right click on "WEBGUI" -> select "Test Service" to launch web browser,

you may need to ask the question in the "Internet Transaction Server (ITS)" group,

rather than "SAP GUI". Please check that does issue occur when run SM04 and download

data to local PC in WEBGUI? Is there any error message? Please refer to note 1920875 about

some prerequisites to use ITS to download data.

Best Regards,

Liang

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Hi Liang,

thanks for your replay ,  i already tested the services webgui and it working file also i tried to export list from sm04 using sap web gui also it working , my issue as the below screen shoot i cant display the word file .

liang2
Explorer
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Hi Ahmed

1. If you are not using WEBGUI, how did you launch web browser?

Could you provide the URL when you launch web browser?

2. Is there any error message when you click on the icon to open

the attachment? If yes, please provide the screenshot.

3. Please also provide the HTTPWATCH trace if possible.

Best Regards,

Liang

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Hi Liang,

1-yes i can use the webgui , i can access it through the url (http://<server ip adddress>:8000/sap/bc/gui/sap/its/webgui.

2-there is no error message appear when i click the icon ,

3- how can i found this trace.

liang2
Explorer
0 Kudos

Hi Ahmed

1. I mean when issue occurs which URL are you accessing?

2. Please follow note 1558903 to get httpwatch trace.

Best Regards

Liang