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Contract Overview tab is missing in UCES

Dear Experts,

Contract Overview tab is not appearing in UCES application though it has been configured to "Yes" in XCM.

Please note that we are accessing the application with a test user id which has been created in UME and has assigned Reference User and Business Partner to it.

We are able to access the other screens but Contract Overview tab is not appearing after logging on to UCES application.

Any pointers on the above issue will be highly appreciated!!!



Former Member
Former Member replied


what you probably did is, that you have setup UCES using the Biller Direct documentation. In this case you have indeed only the permissions given for Biller Direct, but you missing all the ISU permissions.

I can't tell you right now the exact ISU role as I am not in my office for a while, but you can also setup your own role and assign following access objects

  • MR03 = Meter Reading
  • MO03 = Show Move Out
  • MI03 = Show Move-In
  • MC03 = Show Move-Within Data
  • SC03 = Show Contracts (that's what you want)
  • SS03 = Show invoice simulation
  • SA03 = Show ABBP
  • PP03 = Show APP (Payment plan)
  • PS03 = Show APS (Payment scheme data)

Best regards and a happy new year,


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