WEbpage could not be displayed for ESS/MSS
Iam a newbie in EP adminsitration and have no clue how to go about this issue that user is facing in EP version 7.3
Iam not sure which backend system we are using , but will get back to you on that. In the meantime can you please suggest wat needs to be checked for such issues in portal system. It is a DEV system.
Question 1 : What needs to be checked in Backend system and how ?
Question 2 : What needs to be checked in portal system and how ?
One thing is for sure that user is using the same web browser and it worked fine for him earlier. Now there is this issue.
For addition info : if it was a browser issue, what needs to be checked.
Please let me know.