on 12-23-2014 9:55 AM
Dear Experts,
I have a doubt regarding Service order,
The material was delivered to the customer before SAP Implementation.
In SAP FG code was created to that material
Now the customer wants to service for that material.
Now I want to create a service order, I am unable to take FG code as Service Material Whats will be the Procedure.
Regards,
Siva Krishna.
As already pointed out, service order should be order related billing and you can very well do this in SAP. If you want to create delivery also for this, you can play with item category by changing it to TAX or TAW manually in sale order.
G. Lakshmipathi
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Hi,
You cannot use the FG material as service material.
You cannot use the same FG material code as service material code.
Create new service material with appropriate material type along with appropriate sales organisation/distribution channel and plant.
Maintain the relevant conditions for the service material.
Create sale order and billing.
Regards,
Nilesh Pawar
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Hi,
For service order you will be just creating a sales order and do the billing without delivery
The settings will be order relevant billing
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