Report to see and send as e-mail of all open Complaints/transactions
We need to view all the Open Service Transactions/Incidents (we have a Ztransaction type) for the past 3 months and send that output as an attachment to our Service Manager's e-mail address for him to action on.
Is there a standard way of achieving this ?
Please point me if there are any GUI transaction codes that i can schedule them as a background job specifying an e-mail address ?
Thanks in advance,