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Solman ITSM integration with Service-now using PI

Hi Team,

We are trying to integrate solman Incident management with SNOW using PI as middleware .We have done the Basic setup in solman(user creation,sicf service activation,consumer and proxy creation)

But when we try to establish a connection from ICTCONF in solman it gives below error .Could you please assist with this issue

If anyone has already configured this setup request you to kindly help with documentation or any pointers on this setup

External system SIOS_SOLMAN_REQ connection test error

Message no. SOLMAN_ICT023


The system failed to perform the test call of the external system SIOS_SOLMAN_REQ.


Check whether the connection to the external system SIOS_SOLMAN_REQ has been defined correctly.



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