Unable to create admin account and work centers
Hi i am using a new system,System is not able to create an admin account and not able to add work centers.saying that "Implementation project not at live". please help me and provide or suggest me to start from the scratch with the new system (SURVEY APPLICATION ).And am not able to see the all Tool bar options,panes etc.Please provide tutorials for survey application to start from the scratch .Thanks in advance
Email-id : firstname.lastname@example.org
Ankur Godre replied
Your last screen shot says that the user does not has access to work center "Business Partner" & View "Service Agents".
What it means that the initial user that you are using has not been provided access to the above mentioned WC/View due to which, when you go to Create Admin from PREPARE & click on Create Service Agent link, it does not open the view to create a new Service Agent rather gives you Authorization error.
I would suggest raise a V.High priority incident with SAP so that they can provide the initial user access to WC Business Partner & View New Service Agent/Service Agent, so that you can use the initial user to create a new Service Agent (Admin ) & assign all required Access Right to him & perform all required Implementation Activities.