cancel
Showing results for 
Search instead for 
Did you mean: 

Provisioning Queue Job Status Showing Disabled

former_member198652
Active Participant
0 Kudos

Dear experts,

I got some typical problem, Can you please suggest me  how to resolve this.

I created a new work flow, Ordered Task Group and mapped to test_role in the event Tasks, validate Validate add task.

I assigned this role to the user, request goes for approval to the correct approver, role status shows pending status.

But when I login with approver credentials nothing showing for approval in TO DO tab or APPROVAL MANAGEMENT tab.

When I checked in AdminUI, provisioning queue, Job status showing disabled.

But in the IDM MMC all the below jobs are enabled.

Below is the screenshot for the same.

Can you please suggest me how to rectifiy this.

Regards,

Jaya

Accepted Solutions (0)

Answers (1)

Answers (1)

ChrisPS
Contributor
0 Kudos

Hello Jaya,
                you should try run an entry trace (see note 1607964 - Enabling entry trace) and see that an approver gets set on the workflow correctly.

Thanks

Chris

Former Member
0 Kudos

Hi Chris ,

We performed the steps

1. Login to Admin UI and enable trace, by giving entry type DEV, but did not see any trace.

2. In Database also we searched, but not showing any information

3. The global constants in IC shown as below.

Kindly suggest.

Prajakta

ChrisPS
Contributor
0 Kudos

Hi - you need to enter the identity mskeyvalue between brackets e.g. <DEV> then the trace will be captured. Only when entering the mskey of the identity are the brackets not required.

Thanks,

Chris