on 12-18-2014 5:23 AM
Dear experts,
I got some typical problem, Can you please suggest me how to resolve this.
I created a new work flow, Ordered Task Group and mapped to test_role in the event Tasks, validate Validate add task.
I assigned this role to the user, request goes for approval to the correct approver, role status shows pending status.
But when I login with approver credentials nothing showing for approval in TO DO tab or APPROVAL MANAGEMENT tab.
When I checked in AdminUI, provisioning queue, Job status showing disabled.
But in the IDM MMC all the below jobs are enabled.
Below is the screenshot for the same.
Can you please suggest me how to rectifiy this.
Regards,
Jaya
Hello Jaya,
you should try run an entry trace (see note 1607964 - Enabling entry trace) and see that an approver gets set on the workflow correctly.
Thanks
Chris
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