sum error while connecting to communication partner 4241

[Former Member]

Dear Team,

I have run the SUM tool in windows 2008 R2 USR/SAP/SID/SUM

when i run the batch the file the command prompt blink and gone. so, i have try login command prompt Drive:/USR/SAP?SID?SUM/SDT/exe/DSUIGT* file executed then immediately i have faced

"sum error while connecting to communication partner 4241"

I have tried to stop the sap & restart the windows server totally. i have start the tool again and same message i have persistent.

I have using latest SUM 1.0 Directory patch 09.

Please suggest any one

we will set any parameter before to start-up the SUM tool?

Regards,

Somesh.K

+91-720-833-0700

[Former Member]

Hi,

It simply means SUM is not started properly.

If this does not solve the issue...

Check the port if it is blocked.

Delete the SUM directory and clear any process/service running. Extract the SAR file again and follow the procedure as mentioned above to start SUM.

Regards,
Prithviraj

[Former Member]

Also check the sap note

1646638 - SUM tool gui is appearing blank

Regards,

Prithviraj.

[former_member182657]

Hi Envecon,

Have you maintained host entries for the system,If possible try to maintain localhost entries under host file as like

127.0.0.1  localhost.localdomain  localhost

<IP of Machine>  <hostname>

After that retry the process .

Hope this will help you.

Regards,

Gaurav

[Former Member]

Hello,

First start the SUM(services) using STARTUP.BAT with Admin Privileges(Right Click -> Run as Admin)

Then open browser & give http://hostname:4239 to start GUI 

OR

Directly run DSGUi with Admin Privileges(Right Click -> Run as Admin)

regards,

pavan