System Requirements for Live Auction in SRM 7.02

[Former Member]

Dear Experts,

We need to conduct an auction for our client in SRM 7.02. During our testing we found that Live auction cockpit is not working in some of the systems ( laptops/desktops ) .

Can anyone please let me know the standard system requirements ( Java Version & Browser requirements ) to run the LAC cockpit so that we could notify our Vendors to update their systems accordingly.

Thanks & Regards

Rajan

[former_member201437]

Dear Rajan,

Live Auction Cockpit requires the following

1)    Java Runtime Environment of 1.5 and above installed on the local system.

2)    LAC will work on any browser.

3)    On IE, in case the applet does not launch, please try the Compatibility view from the tools menu.

4)    If you are unable to launch the applet, please let us know what error you get.

Cheers,

Sharat

[former_member201356]

Hello Sharat,

I am getting the following error on chrome even IE also not displaying anything after click of Live Auction cockpit , I struck  heavily with this error .

your response is highly appreciated , can you share your personal email to mine I will share the more details gattusrinivas1985@gmail.com