Error when determining the data

[former_member204080]

Hi Experts,

We have recently refreshed our APO development and Pre-Production systems .As a part of that we have refrehsed Live-cache also(MAXDB database)

After refresh when we go to LC10 transaction and enter the Name of the database connection->Livecache monitoring with DBA Cockpit ,it gives an error message at the bottom saying "Error when determining the data" .

When checked the details further it says

Error when calling function module DBAN_GET_STATE                       Name and Server     :                                   Function            : DBM_EXECUTE                                       Command             : dban_state                                        Error               : DBM Error                                         Return Code         : -24907                                            Error Message       : ERR_DBAWRONG: Wrong database system administrator                                                                         ERR                                                                     -24907,ERR_DBAWRONG: Wrong database system administrator                -24988,ERR_SQL: SQL error                                               -4008,Unknown user name/password combination

I have maintained the correct passwords in DB59 t-code and connection tests are workign fine there

COuld you please check and help me to fix this issue

Regards,

Murali

[thanga_prakash · Accepted solution]

Hello Murali,

Problem might be you are not having the authorization, follow below steps to perform the check.

Open two SAP sessions in the system. In first session give transaction LC10 and enter the Name of the database connection->Livecache monitoring with DBA Cockpit, it will give you an error message as you said.

Now in the second session go to transaction SU53, where you will find the authorizations, check with your User management team and ask them to assign those missing authorizations to your user ID.

Regards,

TP

[former_member204080 · Accepted solution]

Thanks Prakasah for reply ,i dont  see any authorization issue

Seems some post refresh activity needs to be done to update the password .In our Production system we dont get this issue

ALL authorizations are same as Prod

Regards,

Murali

[thanga_prakash · Accepted solution]

Hello Murali,

Refer to the below SAP note it.

Take a help of BASIS team and do the steps as mentioned in the note.

1761308 - Unkown password for DBM or SYSDBA user

Regards,

TP

[former_member204080 · Accepted solution]

Thanks Prakash,

This issue was strange ,from oslevel when we try to connect to Livecache using SUPERDBA,<password> it is working fine .But same when we try to connect from UI tools like database manager it was throwing incorrect password .

After changing password at oslevel for superdba it got connected from both os and GUI but there are some warnings ,we will work on it

Now there is no error when we login from LC10

Regards,

Murali