Hello Experts,
I am a ABAPer making use of "BAPI_NOTIFICATION_CREATE", for creation of support desk message in SOLMAN 4.0 . The problems that i am facing , when i create message using this BAPI are,
1)By default the notification type is taken as 'SLFN',though i pass 'SLF1' as my input parameter to BAPI.WHY is this happening?
2)The description part of the message is not coming up in the support desk screen ,though i pass it in NOTIF_TEXT_LINES in TDLINE.
3)Support Team value is getting picked up in the partners tab of Transaction data in support desk screen.
4)I would like to ADD ATTACHMENTS also ? where should i pass this parameter ?
Other than this i am getting the rest of the feilds,in the message created
If some one has worked with this standard BAPI pls send me the details of the input parameters that i have to pass for the message creation and give solution for my problem ASAP.
If there are any SAP notes or blogs that are related to this,pls send me those details also, its a urgent requirement.
Thanks & Regards,
Mohana Priya
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