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Fiori access from internet - "Failure - Unable to load groups"

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Dear all,

We are facing issue when access to FIORI Launchpad from Internet with this message: ''  Failure - Unable to load groups" (screenshot below) "

The same issue does not occur in our Intranet.

Is there any configuration to do on our Reverse Proxy or with SICF configuration please ?

Please do not hestate if question.

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi Said,

I think it is proxy server side issue, because it works find in intranet.

Please check the OData URI, probably some special characters are not handled correctly in the proxy.

Regards, Masa

SAP Customer Experience Group - CEG

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Thanks Masa for your answer.

I searched in SAP forums, it seems to be a known system but i did see any resolutions.

All posts talk about reverse proxy configuration to handle a special caracter but there is no a special step by step resolution.

Do you have any solution to:

1/ Handle this special caracters

or

2/ Any way to configure called URL without those special caracters ?

Thanks a lot for your help.

BR,

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi Said,

You should configure the proxy server correctly. Have you identified which URI is the problem?

Regards, Masa

SAP Customer Experience Group - CEG

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We have found the solution.

We have added "nocanon" after "ProxyPass" and "ReversePassProxy in the httpd.conf file of Apache server for Reverse Proxy.

Thanks a lot for your help.

BR,

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Said,

Thanks for sharing the solution.

It would be nice if you create a short blog or a document for setting up Apache Proxy for SAP Fiori.

Regards, Masa

SAP Customer Experience Group - CEG

Answers (0)