Automatic Email Configuration in Solman 7.1

[Former Member]

Dear Expert,

   Recently, I have installed new solution manger 7.1 on Windows and Oracle . After comleting the post installation, We have started incident management config.Everthing is workin fine except Email configuration.

   I am able to send the mail manually through solar_eval manually, but I want to send it automatically when user changing tha status.

Any help is appreciable......!!!

Thanks in advance.........!!!

Regards,

Parag Kumbhar.

[VJain]

Hi Parag,

please check the following:

Incident Management and Change Request Management: E-Mail functionality in SAP Solution Manager 7.1

http://scn.sap.com/docs/DOC-35291

1831361 - Solution Manager - Changing status in CRM_UI gives BSP error
Exception Class - CX_SY_DYN_CALL_PARAM_MISSING

Service Desk: Support team determination
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/7485

http://scn.sap.com/docs/DOC-30133

Thanks

Vikram

[prakhar_saxena]

Hi Parag

Pls check

http://scn.sap.com/docs/DOC-35291

http://scn.sap.com/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message

http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15438

Thanks

Prakhar