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Old invoices not available for creating Credit memos

ravi_kumar100
Active Contributor
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Dear All,

As per the recent requirement we have configured the credit memo process where the Credit memo will be created in reference to the invoice. We have done the relevant settings in Copy Control VTFF and it is working fine for newly created invoices.

When the old invoices are referenced to create credit memo then a message appears in the log as "The XXXXXX Billing document does not exist".

Kindly advise how to use the old invoices to create credit memo's in system .

Regards,

SRK

Accepted Solutions (0)

Answers (2)

Answers (2)

moazzam_ali
Active Contributor
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Hi

Please check following two SAP notes.

653753

1718941

Thank$

ravi_kumar100
Active Contributor
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Thanks Moazzam,

The Credit memo creation fails in the below code in VF01 transaction . Any idea ?

Thanks,

SR Kumar

bsivasankarreddy_reddy
Active Contributor
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hi

what is the message number

ravi_kumar100
Active Contributor
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Hi,

There is no message number . The first screen shot is available in the log.

Regards,

SRK

Lakshmipathi
Active Contributor
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As long as the data are stored in SAP tables irrespective of whether it is an old or a new, you can refer the same.  From the error message what you had indicated, it seems, either those were created in legacy system or archived, in which case, I dont think, it is possible to create a Credit Memo. 

G. Lakshmipathi

ravi_kumar100
Active Contributor
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The Invoice has been created on 01.12.2014 and when referenced to create a Credit Memo the below log appears in Billing Document.

Regards,

SRK

Lakshmipathi
Active Contributor
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Can you share the document flow for that sale order?

G. Lakshmipathi

ravi_kumar100
Active Contributor
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As desired : Doc flow:

Regards,

SRK