Image Capture Preview Screen Issue

[Former Member]

Hi Experts,

When I click on the image capture button, there is a take photo option.

When I click on it, in the preview it shows me the object (image) 90 degrees rotated.

But once I click on it, the picture is captured correctly. The problem is with the preview screen.

In the earlier IOS version, in the preview screen it was showing correctly. I have recently updated to 8.1 and then this issue came up. Is there a way to fix the preview screen?

Thanks & Regards

Amitoj

Image Capture rotation issue

[bill_froelich]

The first time I pulled it up I had that problem.  I rotated from landscape to portrait and back and then it seems to be correct when I go back in.

What version of Agentry client are you using?

--Bill

[Former Member]

Hi Bill,

Thanks for the reply.

I am using agentry version 6.1.3.10215.

Regards

Amitoj

[bill_froelich]

I would definitely test with the latest iOS client.  The 6.1.4.1004 client was just released last week.  See if you are still having the problem using that version.

--Bill