VA02 issue with Order at Reason for rejection for article

[former_member498821]

Hello SD members,

We are getting an issue in VA02 for only one Order.

Steps:

1. Tcode VA02 > enter Order number and press enter.

    we can see one article in which the Reason for Rejection is "CANNOT SHIP BY PREFERRED  METHOD".

2. after setting Reason for rejection as blank by selecting from dropdown and uncheck complete delivery then SAVE.

    Repeat step1 and we can see Reason for rejection as blank and complete delivery unchecked.

3. Now I tick the complete delivery checkbox and click on SAVE then info popup appears as "Line item Rejection Status has been set article number"

   and Reason for rejection again set as "CANNOT SHIP BY PREFERRED  METHOD"

Kindly Suggest.

Venkat

[moazzam_ali]

Hi

As rightly said by Mr. Lakshmipathi this is not standard behaviour. In my opinion check MV45AFZZ and USEREXIT_MOVE_FIELD_TO_VBAP exit. There must be some written code which is forcing the system to save this item with reason for rejection.

Thank$

[former_member498821]

Hi,

Thanks for the information.

I will check it.

Regards

Venkat

[Lakshmipathi]

Not seems to be a standard error message.  Since you have indicated that the issue is only with one sale order, take the help of ABAP team and find out what validation is set in sale order user exit which is preventing you to proceed further.  This is neither configurational nor master data issue.

G. Lakshmipathi