Problem with patch add-on

[Former Member]

Hello All,

We have CRM 7.4 installation.

I had Install the Desktop Connection add-on component CRMGWS 700: by using SAINT. Now I try to patch this component by:
CRMGWS 700: Support Package 0005.

I'm currently using a SAINT transaction in SAP Basis. The .SAR file is decompressed and a .PAT file is .../EPS/IN directory, The SANIT I had load package from Applican server.

but it is not listed on the screen for the add-on selection. As such, I cannot continue with the installation.

Any Idea how can I patch add-on on CRM?

Thanks for any advice.

Reza

[divyanshu_srivastava3 · Accepted solution]

This message was moderated.

[Former Member · Accepted solution]

Hi Divyanshu,

Thanks for help.

It is working now. After patch this component in CRM. Should active this component before I can see the TCO in SPRO?

Reza

[divyanshu_srivastava3 · Accepted solution]

Welcome Reza.

A simple search might have landed you on same page.

Hope all goes well.

Regards,

[hemanth2 · Accepted solution]

Hi Reza, although not mandatory, it would be a good idea to schedule /nSGEN once as well (perhaps when the load is very less or night time).

Regards,
Hemanth

[Sriram2009 · Accepted solution]

Hi

You can check this SAP Note to find the interface connection

1926917 - Desktop Connection for SAP CRM - Interface documentation

BR

SS

[divyanshu_srivastava3 · Accepted solution]

Notes and guides are attached in the above link.

Please start from there

http://service.sap.com/sap/support/notes/1870348

[Sriram2009]

Hi

Kindly refer the SAP Note

2008109 - Desktop Connection for SAP CRM

BR

SS

[Former Member]

Hello Reza,

SAINT is only for Add-on installation.

Add-on patching is done with SPAM tool(SPAM for EBP/CRM) only.

regards,

pavan