Print Label to different Zebra printers

[ron_dijkstra4]

Hi Gurus,

I have an issue while printing on two different types of Zebra printers. The label has been created in smartforms, including logo and several  barcodes. On Zebra printer number one (I believe model ZT400) the label comes out fine, including graphic and barcodes.

On the second Zebra printer, which is a successor/newer type (ZT420) the printout on the label is scaled. The label only uses about 2/3 of the Label.

So, all data is there, but it's printed in a reduced size.

So far we have seen that all settings in SAP (transaction SPAD) are the same for both printers. If we try to change the DPI settings with different types of device types, the printed is too big the fit on one label, and hardly readable.

Does any of you have an idea how to get the newer printer print the labels in the same way as the older printer?

[Florian]

Hi Ron,

did you ever made a factory set on the printer itself. I got a similar issue some years back and the printer itself was the problem, because someone had made some weired settings. So I took the factory backup and configured it by myself.

Just a thought.

~Florian