get blank screen after close java security confirmation popup

[Former Member]

Hello,

After system update in last week when I try to download data from portal, I got blank screen after I close java security confirmation popup.

In java trace, I can see below a lot entries like below

security: Missing Application-Library-Allowable-Codebase manifest attribute for: http://<xxxxxxxx:xxxx>/sap/public/icmandir/its/lsgui/applets/ws.jar

security: Validate the certificate chain using CertPath API

basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms

security: Validate the certificate chain using CertPath API

ruleset: Non-jnlp appRef:

        type: HTML

title: SAPGUI For HTML Applet

location: http://<xxxxxxxx:xxxx>/sap(cz1TSUQlM2FBTk9OJTNhc2FweGVxYV9YRVFfMDglM2FxWUJyZGNvNnNPTGlURnAzYm9kYWN6c...

I would appreciate if anyone can help me.

Best regards

J

[yuki_wang · Accepted solution]

Hello J,

Can you go through below SCN and see if you are facing the same issue?

http://scn.sap.com/community/its/blog/2014/11/27/the-recent-issue-with-webgui-download--sap-note-201...

In case the same issue, please apply SAP Note

2017287 - SAP GUI for HTML: Error message "Frontend Service methods need ITS FrameSet"

Best regards,

Yuki