Installation number wrong in change management -- > license management

[Former Member]

Hello,

I have managed the java system in solution manager.

Installation number for the system is showing correct in all other place except the license management tab.

In solman_workcenter transaction --> under change management -- > license management, showing wrong installtion number for the java system.
Due to this I am not able to pull the license data from SMP to Solman.

Please provide some suggesstion.

Thank you,

Anand

[Former Member · Accepted solution]

Hi All,

Thanks for response.

I found the reason why its showing wrong installation number for the system unser license management.

SMSY -> Technical systems place displaying correct installation number

But SMSY--> Product Systems--> place displaying wrong installation number

So I deleted the product system entry and re-created using LMDB. The issue has been resolved.

[divyanshu_srivastava3 · Accepted solution]

That is what I mean to say check in SMSY.

[Former Member · Accepted solution]

Hello Divyanshu,

Thank you. That time I checked only in technical system section and missed to check in product system section.

Regards,

Anand

[divyanshu_srivastava3 · Accepted solution]

No problem, I am happy that our issue is resolved.

Cheers,

[srinivasan_vinayagam]

Hi Anand,

May be not updated synchronous some times, try again to synchronous.

Regards,

V Srinivasan

[Former Member]

Hi,

I checked in SLD and LMDB also. Its fine. I did syncronous the LMDB from SLD. But it did not help.

Whether this data maintained in any table. Is it possible to remove the entry from license management and add it again.?

Thanks and Regards,

Anand

[divyanshu_srivastava3]

Have you checked this technical system in SMSY and the data on service market place ?

[Former Member]

Hi,

In SMSY and SMP showing the correct installtion number.

[divyanshu_srivastava3]

What about LMDB and SLD ?

[divyanshu_srivastava3]

Meanwhile, refer - 1280664 - Distribution of maintenance certificates: Troubleshooting

Regards,