portal is down

[Former Member]

Hello,

Our portal is going down frequently.

Below is the error of dev_server0.

kernel release  720 and it is on linux

[Thr 140579331147520] Wed Nov 26 14:26:32 2014

[Thr 140579331147520] ***LOG Q0I=> NiPConnect2: 205.235.102.34:3310: connect (111: Connection refused) [nixxi.cpp 3286]

[Thr 140579331147520] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 81/sock 109

    (SI_ECONN_REFUSE/111; I4; ST; 205.235.102.34:3310) [nixxi.cpp    3286]

[Thr 140579337451264] ***LOG Q0I=> NiPConnect2: 205.235.102.34:3310: connect (111: Connection refused) [nixxi.cpp 3286]

[Thr 140579337451264] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 82/sock 109

    (SI_ECONN_REFUSE/111; I4; ST; 205.235.102.34:3310) [nixxi.cpp    3286]

[Thr 140579333248768] ***LOG Q0I=> NiPConnect2: 205.235.102.34:3310: connect (111: Connection refused) [nixxi.cpp 3286]

[Thr 140579333248768] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 97/sock 111

    (SI_ECONN_REFUSE/111; I4; ST; 205.235.102.34:3310) [nixxi.cpp    3286]

[Thr 140579333248768] ***LOG Q0I=> NiPConnect2: 205.235.102.34:3310: connect (111: Connection refused) [nixxi.cpp 3286]

[Thr 140579333248768] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 105/sock 113

    (SI_ECONN_REFUSE/111; I4; ST; 205.235.102.34:3310) [nixxi.cpp    3286].

trans.log is below

4 ETW000 R3trans version 6.23 (release 720 - 31.10.12 - 20:12:06).

4 ETW000 unicode enabled version

4 ETW000 ===============================================

4 ETW000

4 ETW000 date&time   : 26.11.2014 - 16:04:48

4 ETW000 control file: <no ctrlfile>

4 ETW000 R3trans was called as follows: R3trans -d

4 ETW000  trace at level 2 opened for a given file pointer

4 ETW000  [     dev trc,00000]  Wed Nov 26 16:04:48 2014                                               19338  0.019338

4 ETW000  [     dev trc,00000]  db_con_init called                                                        18  0.019356

4 ETW000  [     dev trc,00000]  set_use_ext_con_info(): usage of ssfs switched off (rsdb/ssfs_connect=0)

4 ETW000                                                                                                  30  0.019386

4 ETW000  [     dev trc,00000]  determine_block_commit: no con_hdl found as blocked for con_name = R/3

4 ETW000                                                                                                  28  0.019414

4 ETW000  [     dev trc,00000]  create_con (con_name=R/3)                                                  9  0.019423

4 ETW000  [     dev trc,00000]  Loading DB library '/usr/sap/POQ/SYS/exe/run/dboraslib.so' ...            36  0.019459

4 ETW000  [    dlux.c  ,00000]  *** ERROR => DlLoadLib()==DLENOACCESS - dlopen("/usr/sap/POQ/SYS/exe/run/dboraslib.so") FAILED

4 ETW000                          "/usr/sap/POQ/SYS/exe/run/dboraslib.so: cannot open shared object file: No such file or directory"

4 ETW000                                                                                                  65  0.019524

4 ETW000  [    dbcon.c ,00000]  *** ERROR => Couldn't load library '/usr/sap/POQ/SYS/exe/run/dboraslib.so'

4 ETW000                                                                                                 129  0.019653

2EETW169 no connect possible: "maybe someone set invalid values for DIR_LIBRARY ('/usr/sap/POQ/SYS/exe/run') or dbms_type ('ORA')"

Can some one help on this issue.

Regards

Chandrashekar

[hemanth2]

Hi Chandra ,

Hope you are doing good.

Are you using AIX? The startup framework is not correctly resolving the name of the JVM

shared library. Please see note: 1567875 - AIX/IBM i: Startup framework uses wrong jvm library

Now, you need to be on the latest kernel level so that this note can be applied.
It will be great if you make sure of this; only then the server will recognise the parameter.

The below links will help you if there are any queries with the kernel update procedure

SAP Note No. 1636252 - Installing a 7.20 kernel in SAP Web AS
                       7.00/7.01/7.10/7.11
SAP Note No. 1629598 - SAP Kernel 720 will replace older
                       kernel versions
SAP Note No. 19466   - Downloading SAP kernel patches

Also check:

http://scn.sap.com/docs/DOC-1206
(Manual Kernel Upgrade)
and
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/11219
(Kernel upgrade using JSPM)

____________

Kind Regards,

Hemanth

SAP AGS

[former_member185239]

Hi Chandrashekar,

R3trans -d will not work for java systems.

Is your portal is connected to Backend system ABAP?

If 'YES' then you need to check the ABAP side , it may happen that gateway service of ABAP may be down or it has become inactive.

Try to start the portal system after deleting all the process.

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi,

we are having 2 servers on same host.

One is ABAP  stack ,other is portal.ABAP stack is up.

Gateway service is running.

How can i attach logs?

Regards

Shekar

[divyanshu_srivastava3]

If possible stop abap and clean shared memory and start abap and java.

Also check default trace for actual reasons

Regards,

[Former Member]

Hi,

After restarting it worked.

Thanks for your help

Regards

Shekar

[hemanth2]

Great news chandrashekar .
However, do check my last memo and update the kernel asap.

[divyanshu_srivastava3]

You need to check the gateway on host 205.235.102.32.

The other thing is, can you upload restart portal and upload std_server0.out and last 500 lines of default trace.

Regards,