Alerting by message basis [ Technical Monitoring]

[Former Member]

Dear All,

In technical Monitoring in Solution manager,

Is it possible to send an alert notification to different email address per message basis of ERP system.

For example,

1) Oracle Database not available.msg => Shoud be notfied only to DB admim email addres [Db_admin@xxx.com]

But

2) Abap system not available.msg => Should be notified  only to Basis admin email address [ Basis_admin@xxx.com]

Thanks

Thirumalai

[Former Member · Accepted solution]

Thiru,

Yes its possible,

At template management level on technical monitoring, you can maintain different email ids, or different distribution lists in the tab notification.

For the template for database , maintain the recipient as your database team and for the template for SAP system , maintain the recipients as the basis team.

Thanks

Amit

[Former Member]

Hi Selven,

Please check the below screen. In Technical Administration goto Notification Management. And Select the Add Recipients.

Thank You,

Nahid.

[Former Member]

Hi Nahid,

Thank you for your response.

Technically is it possible to send an alert notification to different team by Message ??

Please let me know if someone experienced in Solution manager 7.10 SP10 or above level

Thanks
Thiru

[Former Member]

Please find the below screen shots