What can I do with the crashdumps?

[Former Member]

HI all,

I see that I've got a lot of crashdumps in the trace directory, up to three daily. How can I use them to fix the problem? I can only see that there was a SEGV, in [CRASH_STACK] it seems the problem was in strlen + 0x16, called from xsengine::RequestHandler::handleRequest(xsengine::IOInterface&, xsengine::XSThreadControlInterface&. However, I don't use the XS engine, so what does that mean?

Cheers,

-- Micha

[Former Member]

Hi Micha,

Usually only SAP support can troubleshoot the crash dumps. I would recommend you creating a SAP OSS to them, Same time if you think its caused due to xsengine, please disable it by setting the following parameter to zero,

Deamon.ini --> Xsengine --> instances --> change to 0 from 1.

However I dont think xsengine has something to do with crash dumps. So please create a OSS immediately.

Thanks

Suresh