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CRM_DNO_MONITOR Report need to change sold-to-party

jinin_thomas2
Explorer
0 Kudos

Dear Friends,

I have doupt regarding CRM_DNO_MONITOR  Screen can any one help me on this.

I created ticket with wrong sold-to-party now i want to change this,

I executed the report and double click on the ticket  with change mode but sold-to-party is grayed out i am not able to edit this, is der any option to edit this field please help

Find Attachement for screen shots

Thanks you.

Accepted Solutions (1)

Accepted Solutions (1)

artemzhegalin
Active Participant
0 Kudos

Hello, SAP ABAP. 


Your sold-to party is grayed out because of partner determintaion procedure settings:

As you can see, by default it is not changeable after incident creation.

BR,

Artem

jinin_thomas2
Explorer
0 Kudos

Hi Artem,

Thank you so much, My issue is solved.

Answers (0)