Change in price not updating billing plan value in Sales credit memo request

[Former Member]

Hi Gurus,

I am facing issue when creating credit memo request with reference and without reference of billing document.

The value as per the billing plan tab of the credit note is not calculated based on the revised rate updated in the document. We have found an OSS Note number 71498. However this OSS note is not completely relevant. We have already implemented Funds Management in productive system and now we have activated to use Revenue Recognition in test system. Is there any impact of these modules cause of this issue?

Can anybody help what I am doing wrong?

Steps for Reconstruction

1. Execute the transaction code VA01 (Create Credit Memo   Request)   2. Enter Customer number, Material number and select the appropriate item   category,   3. Click on the item and navigate to "Billing Plan" tab and enter   the   billing plan from date and to date   4. Update the account assignment   5. Then navigate to tab "Conditions" and update/change the rate   which was   derived from the transaction VK11 / VK12   5. The tab "Billing Plan" does not get updated with correct value   proportionate to the period and revised rate.     Issue:- The   "billing plan" tab computes the value based on the rate from   the VK11 instead of updated rate in the condition tab.

Regards,

[Former Member]

Hi,

Any one can answer pls.

Regards,

[Lakshmipathi]

I don't understand your 3rd and 4th points.  Why you were entering From-To dates manually and what is the need to change the Account Assignment and where were you changing?  System will automatically propose these dates based on your configuration. But in normal circumstances, if you change the value manually in condition tab, you have to hit the Enter key so that the Billing Plan tab will also show the same value.

G. Lakshmipathi

[Former Member]

Hi,

When we are creating credit memo with reference to invoice from -to date come automatically but in case of without reference to invoice from- to - date enter manually.

Similarly we need to enter account assignment also in case of without reference.

However in both the cases billing plan value is not updating correctly based on the condition rate.

Regards,