Email alert issue in Solman 7.1

[Former Member]

Dear Folks,

I have been working on configuring email alert for managed system through Solman and I am have configured the Basic Preparation , System preparation , managed system configuration and technical monitoring but I am not able to get auto auto email alert for for my managed system . But I can trigger the email manually form Solman.

Please guide/help on this .

[roland_hennessy]

Hi,

Please review the SAP note #1581460 attached. Please make
sure in Transaction SU01 that the SOLMAN_BTC user has a email ID, as it is the sender.

Also make sure Notification is set to active in Step 2.3 (Default settings) in Technical Monitoring setup

After adding the name to the recipient list you have to navigate to:

1: Template Maintenance. Then Select a Technical system and
then the MOT Select the template settings tab and ensure that there is
Use Global in the settings Tab.

In the Alerts tab select an alert and make sure it is active

2: Navigate to scope definition , select the system and go
to setup monitoring

3: Select the technical system and assign, "apply and
activate2 the template

Hopefully this will help.

Kind regards,

Roland

[Former Member]

Hi,

I tried the way you suggested but still email are not coming to my inbox.

Where else i can check for this .

Regards,

Pratik

[Former Member]

Hi Pratik,

Is the report RSCONN01 scheduled to run periodically.  This report will push the email items out of the SAP system to your SMTP mail hosting server.

If not schedule it to run periodically( eg every 10 mins)

SCOT->Settings->Send jobs. Schedule job for INT if not already done so.

Thanks

Amit

[Former Member]

Hi Amit,

The report is running as expected . Any other place where need to check configuration.

Regards,

Pratik