on 11-18-2014 3:38 PM
Dear Community,
When user is creating an incident in Solution Manager VAR scenario, he can type in arbitrary text in "Configuration Item" just to be able to go Next. When "Configuration Item" is not correctly filed "Sold-To Party is empty. Please check the image. Is there a way to secure proper user entry?
Kind regards, Sven
Hi Sven,
You may change the field type input to field type Dropbox, so user only choose the valid value.
But for this you need to enhance BSP_APPLICATION for this code.
a very little abap code.
Rg Dan
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Hi Kelemen,
Go in IB52 ->goto->In function select sold to party and partner no. check Main partner.
So it will automatically deduct sold to party.
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Hi Kelemen,
Enter your IBase no. and then press enter.Then go in ->Goto->in function select sold to party and partner no. check Main partner.
So it will automatically deduct sold to party.Follow step which Remi suggested.
Also check with the basis for the above dumps and then try the steps which I suggested.
Hi Raghuwanshi, just to repeat last question, setting only one "Sold-To Party" as "Main Partner", what it means for the other ones? We have at the moment 25 Business Partner ID, and if you check the original issue is "When user is creating an incident in Solution Manager VAR scenario, he can type in arbitrary text in "Configuration Item" just to be able to go Next. When "Configuration Item" is not correctly filed "Sold-To Party is empty."
Hello,
the configuration item is not the SAP application component. Configuration item is an identifier related to Ibase.
So, you are filling in a completely different thing in that field. Please press F4, and choose an appropriate option. Then you will get rid of some of the error messages.
Best regards,
Miguel Ariño
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Hi Sven,
Make it manadatory field in WebUi Config so that error is captured before it is saved, but still the doc can get saved with errors, for that you will have to use Save badi to ORDER_SAVE-->Check_before _save to restrict the user from daving doc w/o correcting this data.
Thanks
Jignesh
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Hi Jignesh, you see this field is already mandatory. User gets the error, see below, and can't proceed with next. Catching that input error later on save could lead to locking the incident entry.
Kind regards, Sven
Make an entry in field 'Configuration Item'
Just to add that entering "
The entered value for the field SAP Component is not valid.
Hi, Sven.
I think you should just grey out this field for end-user not to type something wrong there via CRM UI configuration.
BR,
Artem
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