DBACockpit not Working except one Client mechine

[Former Member]

Hi Experts,

I'm experiencing strange problem, i have one server and number of client machines.In one of them i can access DBAcockpit without any errors. While from others i Can't.

im using SAP ECC 6.0 and sybase ASE 15.7 as database

And i have tried it from GUI Patch level with 9,7 but no use ...

[Former Member]

Hi all,

As of now i can access my dbacockpit I  have changed some parameters according to 1245200 - DBA: ICF Service-Activation for WebDynpro DBA Cockpit and added extra parameter icm/host_name_full = myserver.com

and added a line in the HOST file

192.168.0.X            <myfullservername>.com         SAPTRANSHOST

Thanks Regards for all support.

Anoop

[Sriram2009]

Hi Anoop

1. Is this any error message in SM21 log?

2. Could you refer this SAP Notes

1605680 - SYB: Troubleshoot the setup of the DBA Cockpit on Sybase ASE

1749935 - SYB: Configuration Guide for SAP ASE 15.7

BR

SS

[Sriram2009]

Hi Anoop

On your web browser (that is on IE) bypass the proxy settings?

BR

SS

[Former Member]

Hi SS,

There is no error message regarding DBAcockpit,and i tried to upgrade sap_basis package according to the 1659487 - SYB: SAPLSSYBJOB - DYNPRO_NOT_FOUND sapnote but still the issue persist.And i don't really know about Bypass proxy setting!

Need immediate help

With hope ,

Anoop

[Former Member]

Hi Anoop,

please make sure for host name entry for the server in client machine also verify the proxy setting in the browser (as suggested by SS) by going start --- run--inetcpl.cpl -- connections --- LAN settings -- remove proxy.

hope this will help.

Thanks

SUnil

[Former Member]

Hi Sunil,

What you mean by host name for server ?can u spcify?please

[Former Member]

Hi Anoop,

please check following.

go start --- run -- cmd ...type command 'ping hostname (of server). see if you are able to reach the server via using hostname. re-try the same by IP also.

if you are not able to reach the server via hostname then please make an entry on host file in your client machine.

go start -- run -- drivers (hit entry) and go to folder etc (C:\Windows\System32\Drivers\etc)

edit the host file and make an entry like

example

your server IP            hostname

192.168.3.10              server

Thanks

Sunil

[Former Member]

Yes i can ping with both servername and ip and its getting result with out any errors.

[Former Member]

What is proxy settings and should i have to active proxy settings?

[Former Member]

Anoop,

what version if IE you are using (if IE 9 or 10) try run IE in compatible view. also make sure you are able to reach the server with fully qualified name.

thanks

sunil

[Former Member]

Hi Sunil,

IE version is 8 and i turned on IE compatibilty mode .

[Former Member]

Hi Anoop,

what about reaching the server with fully qualified name.

check this by ping the server with fully qualified name.

regads

sunil

[Former Member]

Hi sunil,

I tried to ping with my server full name but it shows request time out

[Former Member]

Hi Anoop,

Please make an entry with fully qualified domain name in your client host file.

IP address        fully qualified name       hostname

192.168.3.10     server.abc.com          server

thanks

sunil

[Former Member]

Now The error shows

[Former Member]

HI,

Check by clicking on 'Start with Web browser. also see bellow snote shall help you.

1558958 - SYB: DBA Cockpit Correction Collection SAP Basis 7.02 / 7.30

Regards

Sunil