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Blank page coming after logging into portal using Admin Account

Former Member
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Hi,

Recently i have changed the Portal Administrator password using Visual Admin. When i logged in, i get a blank page instead of getting tabs like user admin, system admin etc.

Can any one tell me what is the problem?

Thanks in Advance.

Regs/Venkat

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi venkatesan,

Please check if the user has necessary authorizations.

Regards.

Ruchit.

Former Member
0 Kudos

Hi,

Could you guide me on how to check the authorizations for the admin user. if it is not set, how to re-set the same to admin user.

I cant use http://localhost:port/useradmin/index.jsp page as it throws me a page not found error.

I have to only use Visual Admin to check this.

Thanks in Advance.

Regs/Venkat