Add Role Exception error

[Former Member]

Hi,

Everything was working fine and suddenly we started getting exception error when we try to add a role to a request. Adding a system to the request does not cause any error.

500 SAP Internal Server Error

ERROR: Exception condition "TYPE_NOT_FOUND" raised. (termination: RABAX_STATE)

No issue in our dev system but this started occurring in out production system. ST22 dump file was too large to attach so it attached snapshots from dump. We are SP13.

Did anyone come across this issue?

Thanks,

Jay

[Colleen]

Hi Jay

What was your selection criteria for role search? Did synch jobs run without issue? Finally, do you have languages other than english (just guess if description is the issue)?

Regards

Colleen

[former_member193066]

please check the difference in maintain configuration parameter.

or else please send screen shot of both dev and prd of configuration parameter.

Regards,

Prasant

[Former Member]

Hi Prasant,

Config parameter are set same in dev and prd systems. Is there any parameter that you specifically pointing to?

Thanks,

Jay