503 - Service Unavailable Error in Solman 7.1

[Former Member]

[former_member182657]

Hi Anand,

Please refer SAP Note 1822831 - Web Service Soap Errors

Regards,

Gaurav

[Former Member]

Hi Experts,

I have found this server.0.log some information about this error. But i couldnt able to understand..

#1.5 #001CC084BE4F0016000007030000073C000506B1E1217DE3#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~screp:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~screp for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~screp: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007050000073C000506B1E1217F5C#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~pcdlogbrowser:Clusterwide exception: Failed to prepare application sap.com/tc~smd~pcdlogbrowser for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~pcdlogbrowser: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007070000073C000506B1E12180D1#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~scheduler~ejb:Application sap.com/tc~webadministrator~scheduler~ejb cannot be started. Reason: it has hard reference to resource tc~webadministrator~solmandiag with type application, which is not active on the server.#

#1.5 #001CC084BE4F0016000007090000073C000506B1E1218227#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~test~screp:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~test~screp for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~test~screp: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000070B0000073C000506B1E121839F#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~e2eea:Clusterwide exception: Failed to prepare application sap.com/tc~smd~e2eea for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~e2eea: The referenced application sap.com/tc~smd~e2ebwextractor cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000070D0000073C000506B1E121850C#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~server~agent~admin:Clusterwide exception: Failed to prepare application sap.com/tc~smd~server~agent~admin for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~server~agent~admin: The referenced application sap.com/tc~smd~managedsetup_ws cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000070F0000073C000506B1E12187B7#1414735939610#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~application~migration:Clusterwide exception: Failed to prepare application sap.com/tc~smd~application~migration for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~application~migration: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007110000073C000506B1E121897E#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~scheduler:Clusterwide exception: Failed to prepare application sap.com/tc~smd~scheduler for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~scheduler: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007130000073C000506B1E1218AF7#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~ccrep:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~ccrep for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~ccrep: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007150000073C000506B1E1218C6E#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~managedsetup_ws:Application sap.com/tc~smd~managedsetup_ws cannot be started. Reason: it has hard reference to resource tc~webadministrator~solmandiag with type application, which is not active on the server.#

#1.5 #001CC084BE4F0016000007170000073C000506B1E1218DBF#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~scheduler:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~scheduler for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~scheduler: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007190000073C000506B1E1218F3F#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~test~ccrep:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~test~ccrep for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~test~ccrep: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000071B0000073C000506B1E12190B9#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~abapsyssetup:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~abapsyssetup for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~abapsyssetup: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000071D0000073C000506B1E121923A#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~setup:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~setup for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~setup: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F00160000071F0000073C000506B1E12193B4#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~webadministrator~standlogviewer:Clusterwide exception: Failed to prepare application sap.com/tc~webadministrator~standlogviewer for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~webadministrator~standlogviewer: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007210000073C000506B1E1219542#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~globallicenseaudit:Clusterwide exception: Failed to prepare application sap.com/tc~smd~globallicenseaudit for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~globallicenseaudit: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007230000073C000506B1E12196C2#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~smd~landscape~validation:Clusterwide exception: Failed to prepare application sap.com/tc~smd~landscape~validation for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~landscape~validation: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started. Check the causing exception for details. Hint: Is the referenced application deployed correctly on the server?#

#1.5 #001CC084BE4F0016000007250000073C000506B1E1219847#1414735939626#/System/Server##com.sap.engine.services.deploy####172A85E860C411E4A86E000020FECE3A#172a85e860c411e4a86e000020fece3a-0#172a85e860c411e4a86e000020fece3a#SAPEngine_System_Thread[impl:5]_43##0#0#Error#1#com.sap.engine.services.deploy#Plain###Error occurred while initially starting application sap.com/tc~sld~startup~app:Application sap.com/tc~sld~startup~app cannot be started. Reason: it has hard reference to resource com.sap.lcr with type application, which is not active on the server.#

#1.5 #001CC084BE4F0057000000050000073C000506B241A5E4CF#1414737558937#/System/Server##com.sap.engine.services.deploy####3E4FD33660C411E49BEE000020FECE3A#3e4fd33660c411e49bee000020fece3a-0#3e4fd33660c411e49bee000020fece3a#SAPEngine_System_Thread[impl:5]_98##0#0#Info#1#com.sap.engine.services.deploy#Plain###Operation startApp over application sap.com/tc~lm~ctc~ccl~template_installer~wd finished successfully on server 553569850. Operation completed on current cluster node for 125 ms.#

#1.5 #001CC084BE4F0060000000050000073C000506B28BFD3D50#1414738806204#/System/Server##com.adobe.service.sap.licensing#J2EE_GUEST#0##8B71506B60CB11E49D91000020FECE3A#8b71506b60cb11e49d91000020fece3a-0#8b71506b60cb11e49d91000020fece3a#SAPEngine_Application_Thread[impl:3]_4##0#0#Info#1#com.adobe.service.sap.licensing#Plain###Calculate licensed forms, found: 0recently modified forms#

#1.5 #001CC084BE4F0063000000000000073C000506C6A9D18983#1414825206078#/System/Server##com.adobe.service.sap.licensing#J2EE_GUEST#0##B5C7DA3D619411E4943A000020FECE3A#b5c7da3d619411e4943a000020fece3a-0#b5c7da3d619411e4943a000020fece3a#SAPEngine_Application_Thread[impl:3]_35##0#0#Info#1#com.adobe.service.sap.licensing#Plain###Calculate licensed forms, found: 0recently modified forms#

#1.5 #001CC084BE4F005D000000020000073C000506DAC7A76886#1414911606059#/System/Server##com.adobe.service.sap.licensing#J2EE_GUEST#0##6FC505DA60C411E49CAA000020FECE3A#6fc505da60c411e49caa000020fece3a-0#6fc505da60c411e49caa000020fece3a#SAPEngine_Application_Thread[impl:3]_38##0#0#Info#1#com.adobe.service.sap.licensing#Plain###Calculate licensed forms, found: 0recently modified forms#

#1.5 #001CC084BE4F0059000000020000073C000506EEE57CE24A#1414998006014#/System/Server##com.adobe.service.sap.licensing#J2EE_GUEST#0##4DF6200E60C411E4886D000020FECE3A#4df6200e60c411e4886d000020fece3a-0#4df6200e60c411e4886d000020fece3a#SAPEngine_Application_Thread[impl:3]_26##0#0#Info#1#com.adobe.service.sap.licensing#Plain###Calculate licensed forms, found: 0recently modified forms#

#1.5 #001CC084BE4F005E000000030000073C000507030355EB52#1415084406176#/System/Server##com.adobe.service.sap.licensing#J2EE_GUEST#0##351407A263F011E4B9AB000020FECE3A#351407a263f011e4b9ab000020fece3a-0#351407a263f011e4b9ab000020fece3a#SAPEngine_Application_Thread[impl:3]_7##0#0#Info#1#com.adobe.service.sap.licensing#Plain###Calculate licensed forms, found: 0recently modified forms#

Please Check this log and share me the ideas

Thanks in Advance

Anand

[Former Member]

Hello Anand,

have you already made a patching on your Solman? It seems that your SMD (Solution Manager Diagnostics) applications cannot go up.

Failed to prepare application sap.com/tc~smd~application~migration for startup. Reason=

Clusterwide exception: Failed to start application sap.com/tc~smd~application~migration: The referenced application sap.com/tc~webadministrator~solmandiag cannot be started.

Regards,

Serhat

[nirmal_konchada]

Hi Anand,

It seems to be a problem with patching of LM-SERVICE component. Please re-patch the component using SDM.

Regards,

Nirmal.K

[Former Member]

@ Nirmal konchada

Java Stack Started properly.  All logs say that. I have attached one log

279.348: [GC 279.349: [ParNew: 439955K->46606K(512000K), 0.1475162 secs] 439955K->46606K(1994752K), 0.1477815 secs] [Times: user=0.19 sys=0.06, real=0.14 secs]

  Service tc.monitoring.logviewer started. (359439 ms).

ServiceManager started for 408127 ms.

Framework started for 425599 ms.

SAP J2EE Engine Version 7.02   PatchLevel 115420. is running! PatchLevel 115420. September 23, 2011 11:24 GMT

446.688: [GC 446.688: [ParNew: 456156K->47236K(512000K), 0.1153956 secs] 456156K->47236K(1994752K), 0.1155594 secs] [Times: user=0.20 sys=0.00, real=0.11 secs]

475.316: [GC 475.316: [ParNew: 456836K->55849K(512000K), 0.1638188 secs] 456836K->55849K(1994752K), 0.1640220 secs] [Times: user=0.27 sys=0.00, real=0.16 secs]

  service jms_provider ================= ERROR =================

523.090: [GC 523.090: [ParNew: 465449K->60651K(512000K), 0.1886251 secs] 465449K->60651K(1994752K), 0.1888104 secs] [Times: user=0.28 sys=0.03, real=0.20 secs]

586.568: [GC 586.568: [ParNew: 470251K->67223K(512000K), 0.2267243 secs] 470251K->67223K(1994752K), 0.2269834 secs] [Times: user=0.33 sys=0.00, real=0.22 secs]

674.429: [GC 674.429: [ParNew: 476823K->70902K(512000K), 0.1990073 secs] 476823K->70902K(1994752K), 0.1992070 secs] [Times: user=0.31 sys=0.02, real=0.20 secs]

2833.684: [GC 2833.969: [ParNew: 480502K->79694K(512000K), 4.8015297 secs] 480502K->79694K(1994752K), 4.8440286 secs] [Times: user=0.55 sys=0.08, real=5.13 secs]

42147.137: [GC 42147.208: [ParNew: 489294K->77756K(512000K), 0.3561266 secs] 489294K->77756K(1994752K), 0.3563688 secs] [Times: user=0.39 sys=0.00, real=0.42 secs]

82677.059: [GC 82677.059: [ParNew: 487356K->76731K(512000K), 0.2799086 secs] 487356K->76731K(1994752K), 0.2801579 secs] [Times: user=0.36 sys=0.02, real=0.28 secs]

123476.138: [GC 123476.138: [ParNew: 486331K->77356K(512000K), 0.1924415 secs] 486331K->77356K(1994752K), 0.1926622 secs] [Times: user=0.31 sys=0.00, real=0.19 secs]

164575.165: [GC 164575.165: [ParNew: 486956K->77292K(512000K), 0.2149218 secs] 486956K->77292K(1994752K), 0.2151675 secs] [Times: user=0.36 sys=0.00, real=0.22 secs]

205704.365: [GC 205704.366: [ParNew: 486892K->76663K(512000K), 0.1791526 secs] 486892K->76663K(1994752K), 0.1793702 secs] [Times: user=0.34 sys=0.00, real=0.19 secs]

247073.183: [GC 247073.183: [ParNew: 486263K->75320K(512000K), 0.2578466 secs] 486263K->77056K(1994752K), 0.2580627 secs] [Times: user=0.36 sys=0.00, real=0.27 secs]

288172.150: [GC 288172.150: [ParNew: 484920K->66683K(512000K), 0.2559138 secs] 486656K->76912K(1994752K), 0.2561345 secs] [Times: user=0.44 sys=0.00, real=0.25 secs]

329344.206: [GC 329344.206: [ParNew: 476283K->59069K(512000K), 0.2248996 secs] 486512K->77160K(1994752K), 0.2251161 secs] [Times: user=0.33 sys=0.05, real=0.23 secs]

369797.108: [GC 369797.108: [ParNew: 468669K->43750K(512000K), 4.9649108 secs] 486760K->77123K(1994752K), 5.0029409 secs] [Times: user=0.41 sys=0.02, real=4.99 secs]

[nirmal_konchada]

Hi,

It seems that the SolMan java stack has not started properly. Please check for std_server logs under work directory.

Regards,

Nirmal.K

[Former Member]

Hello Anand,

please check the latest logs under path:

/usr/sap/<SID>/<Central Instanz>/j2ee/cluster/server0/log

Regards,

Serhat