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Error starting instance while installation

Former Member
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Hi All,

I am installing XI 7.0 on my development server. and in start instance phase i am getting the following error, and the instance is not starting. can any one let me know what the problem could be.

>TS> Tue Apr 3 11:22:16 2007

Error in program 'igsmux_mt': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.IXD, GWHOST=srmdev, GWSERV=3320

LOCATION CPIC (TCP/IP) on local host

ERROR partner 'srmdev:3320' not reached

TIME Tue Apr 3 11:22:16 2007

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2762

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 239

ERRNO TEXT Connection refused

COUNTER 14

*> RfcRegisterProgram ...

Server Program ID = IGS.IXD

Host name of Gateway = srmdev

Service of Gateway = 3320

RFC-Trace = OFF

SNC Own Name =

SNC Library Name =

<* Error: RfcRegisterProgram failed !!!

Thanks and Regards,

Sailesh K

Accepted Solutions (0)

Answers (5)

Answers (5)

Former Member
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I have the same errror and managed to solve it from OSS 1054467. Reason is due to lthe host name of an instance is resolved for a loopback address. This should not be the case. Read the OSS note for further explaination.

Former Member
0 Kudos

Hello

I had the same problem:

Error in program 'igsmux_mt': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.SOL, GWHOST=solman, GWSERV=3300

LOCATION CPIC (TCP/IP) on local host

ERROR partner solman:3300 not reached

(in the service file, the sapgw00 has port 3300)

when I checked the active ports (netstat -a or netstat -an |grep 3300) the 3300 one was not running.

Solution:

Force to run the process gwrd to active the port

as adm user, gwrd -force pf=/sapmnt/<SOL>/profile/<SOL_DVEBMGS00_solman>

after that, the netstat command shows the port 3300 in LISTEN status.

Also, I check the SAP note 531668:

IGS 6.40 Patch > 10 or IGS 7.00:

When the IGS is installed the file "xmlchart. tpl" is automatically created in the folder "conf" where the IGS has been installed. If you haven't created a file "xmlchart" yet then copy "xmlchart.tpl" to "xmlchart".

Regards

Miguel Angel Alvarez

Former Member
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Hi Sailesh

I do not see any rfc problem. Some one tries to register an external ser

ver with ID IGS.IXD,on the Gateway srmdev with service sapgw00.

The gateway is not there so the registration fails. It is not rfc issue.

Seems to be an configuration problem.

Check the note : 628962

Reward points if useful

Former Member
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but this note doesnt seem relevent to the issue.

Former Member
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Hi,

Go to transaction SMGW and see if the gateway is working properly.

Reward points!!!!

Former Member
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Hi Shailesh

Looking at the log which you have posted it seems there is some problem with the gateway host or the gateway port.

Please check the following entries:

GWHOST and GWSERV

Your problem will be solved by this. It seems that the system is not able to connect to the SAP Gateway.

{ Error in program 'igsmux_mt': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.IXD, GWHOST=srmdev, GWSERV=3320 }

Regards

Sumit Jain

**Reward with points if useful.

Former Member
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the log tells about ERRNO TEXT Connection refused

could you please check the port is opened for bio-directional communication.

you can check this as:

telnet srmdev 3320

Cheers,

-Sunil

Former Member
0 Kudos

the port 3320 is open. i have checked it.

Former Member
0 Kudos

there is something worng the log clearly tells about ERRNO TEXT Connection refused.

cheers,

-Sunil