accounting document does not pick the payment terms

[Former Member]

Hi All,

i have maintained payment term in the customer master which is copying to Sales order but from the sales order to invoice it's not copying what would be the reason,

kindly help me on this

Thanks

[Former Member]

Hi nifras,

Please also check item category VOV7, business item checkbox should be ticked as order has different payment terms at header and item level.

If it is ticked, then also check condition records.

Regards,

Nouman

[Former Member]

Please confirm if your sales order is having payment term at both header and item level, are they same? Can you put some screen shots?

[Former Member]

Hi Bheem please find the screenshot

Sales order header lever

Sales order item level

invoice - here you can see payment term not picking

[Former Member]

Customer master it has maintained like blow

[siva_vasireddy2]

so you have different payment terms at header and item level

[Former Member]

Did you try debug it? may be there is some logic in some exit with is not working. Please debug it.

[former_member182378]

Nifrash,

For this billing document, check what is the line item no. in the sales order.

For this item in order, check if payment terms is inputted.

typewriter

[siva_vasireddy2]

Hi,

you mean the payment-terms are not flowing from sales order to billing so you are not able to see in Accounting document?

[Former Member]

Sorry about the confusion yes siva you are right..from the sales order it's not flowing to billing

please assist me on this

[Lakshmipathi]

Not sure whether this issue is there for all customers / document type but nevertheless, in normal circumstances, system will fetch all master data to billing from sale order.  In your case, if it is not flowing, check Payer master whether users have removed that or you can check in change history also for that customer and sale order

G. Lakshmipathi

[Former Member]

i have checked both customer master and sales order there's no changes has been done, anything else to check i have done a new sales cycle in QA still the same not payment term flowing at billing

[siva_vasireddy2]

plz confirm is it order related or delivery related billing

[Former Member]

This is delivery related billing

[Former Member]

Hi,

We can also manipulate the payment terms from the condition record level.

So ,could you please investigate from that end.

Thank you for your time.

[Lakshmipathi]

When your subject text says, payment term is not flowing in accounting document, your post says, billing document.  Which one is correct?

G. Lakshmipathi

[Former Member]

Sorry about the confusion ..from the sales order it's not flowing to billing

please assist me on this