SAP Startup Problem

[Former Member]

Dear All,

SAP ERP 6.0 EHP 6 (ECC) application server is not start properly. i have checked all log file but till not getting solution, so kindly give me solution for it ASAP .

Kindly check below log :-

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "721"

---------------------------------------------------

sysno      00

sid        DEV

systemid   562 (PC with Windows NT)

relno      7210

patchlevel 0

patchno    300

intno      20020600

make       multithreaded, Unicode, 64 bit, optimized

profile    \\amdhandev\sapmnt\DEV\SYS\profile\DEV_DVEBMGS00_amdhandev

pid        1552

kernel runs with dp version 139000(ext=121000) (@(#) DPLIB-INT-VERSION-139000-UC)

length of sys_adm_ext is 592 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 1552) [dpxxdisp.c   1321]

  shared lib "dw_xml.dll" version 300 successfully loaded

  shared lib "dw_xtc.dll" version 300 successfully loaded

  shared lib "dw_stl.dll" version 300 successfully loaded

  shared lib "dw_gui.dll" version 300 successfully loaded

  shared lib "dw_mdm.dll" version 300 successfully loaded

  shared lib "dw_rndrt.dll" version 300 successfully loaded

  shared lib "dw_abp.dll" version 300 successfully loaded

  shared lib "dw_sym.dll" version 300 successfully loaded

  shared lib "dw_aci.dll" version 300 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3901

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

Thu Oct 30 12:36:55 2014

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6485]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

display_tcp_ip: 0

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >amdhandev_DEV_00                        <

DpShMCreate: sizeof(wp_adm) 40608 (2256)

DpShMCreate: sizeof(tm_adm) 5517056 (27448)

DpShMCreate: sizeof(wp_ca_adm) 64000 (64)

DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1384064/1384080

DpShMCreate: sizeof(comm_adm) 1384080 (2744)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (80)

DpShMCreate: sizeof(vmc_adm) 0 (2160)

DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: sizeof(j2ee_adm) 3952

DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000007480050, size: 7172576)

DpShMCreate: allocated sys_adm at 0000000007480060

DpShMCreate: allocated wp_adm_list at 00000000074830B0

DpShMCreate: allocated wp_adm at 00000000074832A0

DpShMCreate: allocated tm_adm_list at 000000000748D150

DpShMCreate: allocated tm_adm at 000000000748D1A0

DpShMCreate: allocated wp_ca_adm at 00000000079D00B0

DpShMCreate: allocated appc_ca_adm at 00000000079DFAC0

DpShMCreate: allocated comm_adm at 00000000079EF4D0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 0000000007B41370

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 0000000007B41420

DpShMCreate: allocated j2ee_adm at 0000000007B41460

DpShMCreate: allocated ca_info at 0000000007B423E0

DpShMCreate: allocated wall_adm at 0000000007B42470

DpCommAttachTable: attached comm table (header=00000000079EF4D0/ft=00000000079EF4E0)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (10 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use Mutex for locking

<ES> InitFreeList

<ES> block size is 4096 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 4063 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 192 MB

mm.dump: set global maximum dump mem to 192 MB

EsRegisterEmCheck: Register EmGetEsHandles at 0000000140799200

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 4.0.1 4.0.1 5.1) [dpxxdisp.c   1707]

***LOG Q0K=> DpMsAttach, mscon ( amdhandev) [dpxxdisp.c   12808]

MBUF state LOADING

DpStartStopMsg: send start message (myname is >amdhandev_DEV_00                        <)

DpStartStopMsg: start msg sent to message server o.k.

CCMS: Initialized monitoring segment of size 60000000.

CCMS: Initialized CCMS Headers in the shared monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: AlMsUpload called by wp 1024.

CCMS: AlMsUpload successful for D:\usr\sap\DEV\DVEBMGS00\log\ALMTTREE.DAT (653 MTEs).

Thu Oct 30 12:36:56 2014

CCMS: start to initalize 3.X shared alert area (first segment).

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1296]

MBUF state ACTIVE

DpWpBlksLow: max wp blocks in queue is 800 (80 %)

MBUF component UP

DpMsgProcess: 1 server in MBUF

DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

Thu Oct 30 12:41:15 2014

*** WARNING => DpTimeCheck: skipped 1 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Thu Oct 30 12:43:15 2014

*** WARNING => DpTimeCheck: skipped 2 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Thu Oct 30 12:45:15 2014

*** WARNING => DpTimeCheck: skipped 3 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

I have up-grade kernel patches also.

Regards ,

Subhash

[khampariamukesh]

1974555 - DP: trace more warnings when buffer refresh wasn't triggered

You may see the folloing output in dev_disp:

*** WARNING => DpTimeCheck: skipped N buffer refresh requests because one is in the queue

Advise:

if you see the first warning (skipped, in queue) a few times it was likely a temporary overload. If you see these frequently the system isn't configured properly.

Reg

Mukesh

[Former Member]

Dear Mukesh Khamparia ,

Thanks For Quickly Reply.

I have checked S-Note 1974555 - DP: trace more warnings when buffer refresh wasn't triggered and also upgrade kernel patches on development server but my problem not solved yet.

Can You guide me for How to take Backup MAX Database Log on local Hard Disk?

I have tried last time to taking backup from MAX DB Client command line as below :-

dbmcli -d DEV -u control,Password

dbmcli on DEV> medium_put DEV D:\MaxDB\Backup\DAT0001 FILE LOG

During this phase create directory automatically but in my case not create it and backup file is not creating on the path.So please give me advise for it ASAP.

Regards,

Subhash

[khampariamukesh]

1. You can take backup from DB Studio.

OR

2. Create at flat file like "back" (without extention)

3. start backup again D:\MaxDB\Backup\DAT0001\back

[Former Member]

Hi Subhas,

There are two nice documentation from SAP that can help you understanding in detail on what you are asking.

http://maxdb.sap.com/training/administration_7.6/MaxDB-Admin-All.pdf

Let me know if they are helpful.

If you still have issues to startup SAP, share the dev_w0 and dev_ms log here. Thanks.

Regards,

Sujit Kumar Banerjee

[khampariamukesh]

Hi Subhash,

What is the Output of R3trans -d

If this is successful, then stop all SAP and DB.

Start DB -- then SAP .. and please provide the very latest log from work Directory again.

Reg

Mukesh

[divyanshu_srivastava3]

HI Subhash,

Can you share dev_w0 and dev_ms log files ?

Are the clocks synced ?

also, refer - SAP Note 1974555 - DP: trace more warnings when buffer refresh wasn't triggered

Regards,

[Former Member]

Dear Divyanshu Srivastava ,

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "721"

---------------------------------------------------

sysno      00

sid        DEV

systemid   562 (PC with Windows NT)

relno      7210

patchlevel 0

patchno    300

intno      20020600

make       multithreaded, Unicode, 64 bit, optimized

profile    \\amdhandev\sapmnt\DEV\SYS\profile\DEV_DVEBMGS00_amdhandev

pid        3760

kernel runs with dp version 139000(ext=121000) (@(#) DPLIB-INT-VERSION-139000-UC)

length of sys_adm_ext is 592 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 3760) [dpxxdisp.c   1321]

  shared lib "dw_xml.dll" version 300 successfully loaded

  shared lib "dw_xtc.dll" version 300 successfully loaded

  shared lib "dw_stl.dll" version 300 successfully loaded

  shared lib "dw_gui.dll" version 300 successfully loaded

  shared lib "dw_mdm.dll" version 300 successfully loaded

  shared lib "dw_rndrt.dll" version 300 successfully loaded

  shared lib "dw_abp.dll" version 300 successfully loaded

  shared lib "dw_sym.dll" version 300 successfully loaded

  shared lib "dw_aci.dll" version 300 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3901

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

Wed Oct 29 18:41:38 2014

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 10 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6485]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

display_tcp_ip: 0

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >amdhandev_DEV_00                        <

DpShMCreate: sizeof(wp_adm) 40608 (2256)

DpShMCreate: sizeof(tm_adm) 5517056 (27448)

DpShMCreate: sizeof(wp_ca_adm) 64000 (64)

DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1384064/1384080

DpShMCreate: sizeof(comm_adm) 1384080 (2744)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (80)

DpShMCreate: sizeof(vmc_adm) 0 (2160)

DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: sizeof(j2ee_adm) 3952

DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000007830050, size: 7172576)

DpShMCreate: allocated sys_adm at 0000000007830060

DpShMCreate: allocated wp_adm_list at 00000000078330B0

DpShMCreate: allocated wp_adm at 00000000078332A0

DpShMCreate: allocated tm_adm_list at 000000000783D150

DpShMCreate: allocated tm_adm at 000000000783D1A0

DpShMCreate: allocated wp_ca_adm at 0000000007D800B0

DpShMCreate: allocated appc_ca_adm at 0000000007D8FAC0

DpShMCreate: allocated comm_adm at 0000000007D9F4D0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 0000000007EF1370

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 0000000007EF1420

DpShMCreate: allocated j2ee_adm at 0000000007EF1460

DpShMCreate: allocated ca_info at 0000000007EF23E0

DpShMCreate: allocated wall_adm at 0000000007EF2470

DpCommAttachTable: attached comm table (header=0000000007D9F4D0/ft=0000000007D9F4E0)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (10 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use Mutex for locking

<ES> InitFreeList

<ES> block size is 4096 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 4063 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 192 MB

mm.dump: set global maximum dump mem to 192 MB

EsRegisterEmCheck: Register EmGetEsHandles at 0000000140739200

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 4.0.1 4.0.1 5.1) [dpxxdisp.c   1707]

***LOG Q0K=> DpMsAttach, mscon ( amdhandev) [dpxxdisp.c   12808]

MBUF state LOADING

DpStartStopMsg: send start message (myname is >amdhandev_DEV_00                        <)

DpStartStopMsg: start msg sent to message server o.k.

CCMS: Initialized monitoring segment of size 60000000.

CCMS: Initialized CCMS Headers in the shared monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: AlMsUpload called by wp 1024.

CCMS: AlMsUpload successful for D:\usr\sap\DEV\DVEBMGS00\log\ALMTTREE.DAT (653 MTEs).

Wed Oct 29 18:41:39 2014

CCMS: start to initalize 3.X shared alert area (first segment).

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1296]

MBUF state ACTIVE

DpWpBlksLow: max wp blocks in queue is 800 (80 %)

MBUF component UP

DpMsgProcess: 1 server in MBUF

DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

Wed Oct 29 18:45:58 2014

*** WARNING => DpTimeCheck: skipped 1 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:47:58 2014

*** WARNING => DpTimeCheck: skipped 2 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:49:58 2014

*** WARNING => DpTimeCheck: skipped 3 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:52:00 2014

*** WARNING => DpTimeCheck: skipped 4 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:54:00 2014

*** WARNING => DpTimeCheck: skipped 5 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:56:00 2014

*** WARNING => DpTimeCheck: skipped 6 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 18:58:00 2014

*** WARNING => DpTimeCheck: skipped 7 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 19:00:00 2014

*** WARNING => DpTimeCheck: skipped 8 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 19:02:00 2014

*** WARNING => DpTimeCheck: skipped 9 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

Wed Oct 29 19:04:00 2014

*** WARNING => DpTimeCheck: skipped 10 buffer refresh requests because one is in the queue [dpxxdisp.c   9267]

[divyanshu_srivastava3]

Have you checked the above note and dev_w0 + dev_ms logs ?

[Sriram2009]

Hi Subhash

1.  Is this any time zone difference are there from CI & Application servers?

2. Is this firewall or UAC on windows OS level?

3. What is the kernel & DBSL patch level CI & DI?

BR

SS

[Former Member]

Dear Divyanshu Srivastava ,

Yes, I have checked all sap log and database log file . Kindly check max db log file status as below :-

C:\Users\devadm>dbmcli -d DEV -u control,Admin@123

dbmcli on DEV>show active

OK

SERVERDB: DEV

ID   UKT  Win   TASK       APPL Current        Timeout/ Region     Wait

          tid   type        pid state          Priority cnt try    item

T120   8  0xC4C User       3684 LOG FULL (246) !        0               7251(s)

T169   9  0xC50 User       4872 LOG FULL (246)          0               512(s)

Console command finished (2014-10-30 16:05:53).

[Former Member]

Dear S Sriram,

Thanks for quickly reply.

I have use SAP MAX DB Latest Downloaded and installation on development server.

[Sriram2009]

Hi

Is it distributed environment?

[Former Member]

hi

no distributed environment.