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DAA not connected to Technical Monitoring

Private_Member_19084
Active Contributor
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Hi experts,

we have changed the host of our Solution Manager.
After rework in solman_setup I did also connect the DAAs from different hosts to the new solman-host.

I also did restart the DAA.

However, in Technical Monitoring I get the following error on host-metrics:

Configuration XML
7.01.01.20141028071758 likely did not reach the agent . Agent XML:
7.01.01.20141024101340

I've also reconnected the DAA in solman_setup.

Any ideas what is causing that error?

Kind regards

Accepted Solutions (1)

Accepted Solutions (1)

Private_Member_19084
Active Contributor
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I found one error now in log of Solman DAA.

Failed to connect to SMD server - user: SMD_AGT

But I've done this with smd_admin:

smdsetup.sh managingconf hostname:"localhost" port:"5<solman instance no>04" user:"smd_admin" pwd:"*****"

divyanshu_srivastava3
Active Contributor
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In agent admin,, goto agent connectivity and push credentials.

Private_Member_19084
Active Contributor
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I already did

Private_Member_19084
Active Contributor
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....or maybe the wrong one.
What I did, is sending the certificate.

is this what do you mean or do you mean to setupt he logon (at the top)?

divyanshu_srivastava3
Active Contributor
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I won't say to use certificate, however, plain password should be used to avoid issues.

Private_Member_19084
Active Contributor
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hmm... I did now change to password/user identification and connected the Agents again, however same problem.

divyanshu_srivastava3
Active Contributor
Private_Member_19084
Active Contributor
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Thx for the help.

I did everything again now and also did create the user again.

Based on my expericen, it happens sometimes that the credentails in the sec-store are not updated.

I did again in Agent Admin and now it works.

We are not using a webdispatcher but executing the dpc-steps solved my probem.

Answers (1)

Answers (1)

divyanshu_srivastava3
Active Contributor
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Re-register your diagnostic agent on solution manager using smdsetup script.

Private_Member_19084
Active Contributor
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I already did it and after that I did restart the DAA

Private_Member_19084
Active Contributor
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In Agent framework I can see all agents in status "green".

However, in solman setup-> system preparation->5.6 I can not see all agents.

Some of the are connected and some not.

divyanshu_srivastava3
Active Contributor
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When you goto agentAdmin.. what do you see for your DAAs ?

Do you see any error or issues ?

Also, is you hostagent running ? Also, check the logs and share the results.

Regards,

Private_Member_19084
Active Contributor
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I can not see any errors in agent admin - everything is green.

Host Agent is running - I did also restart.

I will check the logs.