cancel
Showing results for 
Search instead for 
Did you mean: 

Missing ISU contract in IC Webclient

Former Member
0 Kudos


Hi Folks,

We are facing an issue in replication where in the ISU contract for which the user changed the end date is not visible in the IC WC under 'contract management' section. However we are able to view this contract in the backend gui via crmd_order. Observed that there are descrepencies in both the ISU and CRM contract with product data. The CRM contract has 3 product lines/changes where as ISU contract has only 2 product lines reflecting.

Since we are unable to view the contract in IC web client we are unable to make changes to this contract. Any inputs on identifying this missing contract will be appreciated. Checked the Bdocs and there seems to be no errors (all green) either.

Accepted Solutions (0)

Answers (1)

Answers (1)

Astrid_Gambill
Contributor
0 Kudos


Hi CRM Guest

We had a similar issue with a contract not visible in WebIC, where there had been corruption with product attributes.

The correction was to set a flag in table CRM_JEST to inactivate the status (I1401 in our case).

Hope this helps

Astrid