"It appears that something is wrong with your account" error logging into portal

[Former Member]

I signed up for a 30-day trial of the Mochana Mobile App Protection product.  At sign up it said to give the account some time before using it.  It has been 24 hours and after entering the correct account, user, and password I see the error, "It appears that something is wrong with your account".

I called SAP support and was told they don't support trial versions.  They directed me to the community.

Has anyone experienced this issue before.  What's funny is we can't try the trial because logging into the portal doesn't work.

Any help would be appreciated.

Thanks,

Mark

[mark_wright · Accepted solution]

Your trial should be up and running, please try to access it again.

Thanks

[Former Member · Accepted solution]

The account is now working.  I was able to successfully login.

Thank you for resolving this for me.  Two thumbs up for the quick response.