Technical Monitoring - Monitor Grey metrics

[Private_Member_19084]

Hi experts,

I have very often the situation, that some metrics stay grey (because of different reasons).

But can I get informed about grey metrics?

I didn't find a solution there in SelfMonitoring.

In other words, self monitoring is activated but the grey metrics are not displayed there.

Thank you for any tipps.

How do you handle this?

Thx

[Private_Member_19084 · Accepted solution]

So, I did create a now a customer metric (RFC) which checks the following 3 tables.

• ACCONTEXTDIR
• ACMETRICDIR
• mes_db_aggregate

So you can get which alert is grey.

[giri_ayyagari]

Hi Christian

Try this Wiki might help your custom development.

http://wiki.scn.sap.com/wiki/download/attachments/269157890/How+to+create+custom+CCMS+metrics+in+MAI...

Hope this helps.

-Giri

[Private_Member_19084]

I already know that document - it is really helpful.

But do you also know a ccms-metric which monitors grey metrics?
Or a table, function module, class....?

[ruth_reilly]

Hi Christian,

Would this be of some help to you:

How-to: Create Custom CCMS Metrics and Alerts

With SAP Solution Manager 7.1

http://wiki.scn.sap.com/wiki/download/attachments/269157890/How+to+create+custom+CCMS+metrics+in+MAI...

Regards

Ruth

[Private_Member_19084]

Its the same link Giri posted

[Private_Member_19084]

Hello Roland,

thats helpful, but not 100% what I am looking for.

Does anybody know a technical way to get the information of grey-metrics?
Table, Function Module and so on...

Because I am thinkin about creating a customer metric which monitors this.

[roland_hennessy]

Hi Christian,

As far as I know there is no way currently to monitor grey metrics because grey is meant for no data loading and should be alerting on. I guess the main reason is because it could cause Alert Flooding. As you mentioned you can look for Solution manager Self monitoring, where you can define some alerts are missing connections and check if the Diagnostic Agent are up and running etc...

Self-Monitoring of the Monitoring and Alerting Infrastructure - SAP Solution Manager - SAP Library

There is also a report within MAI_TOOLS which can display as list of all the grey metrics which might help.

If you go to tx MAI_TOOLS:

Click on OPEN WEBDYNPRO TOOLS

Open MAI RUNTIME
COMPONENT ANAYLSIS

SELECT MANAGED OBJECT

Select all the technical systems

Click on the check box in the column for SNAPSHOT RELEVANT

Then click on OK

Select the technical system and click on GREY METRICS AND EVENTS

In this way you should be able get the list (no alert) of GREY METRICS for all selected systems.

Please note MAI_TOOLS was created as a tool for us to troubleshoot single grey metrics and not for running reports but as I said it might help.

Kind regards,

Roland

[ruth_reilly]

Hi Christian,

Take a look at the following SAP KBA regarding your query:

2016745 - Grey metrics information required for
analysis in technical monitoring with SAP Solution Manager 7.1

Regards

Ruth

[Private_Member_19084]

Hi Ruth,

thank you for your help.

But thats not a way how to monitor the grey-metrics.

You know what I mean, is there no possibility in self-mon to get informed, if a metric is not any longer working?

Kind regards