Solman - e-mail to message creator when status changes - message sender issue

[vladimir_kogan4]

Hi!

E-mail to the message creator in the space of status change is send from creators e-mail.

It's mean than sender and recipient is the same. Where can I define the sender?

Regards

Vladimir

[Lluis]

Hi Vladimir,

Go to transaction SPPFCADM

Search for CRM_ORDER Application, and select the row

Click on Define Action Profile and Actions

Select the action profile that you have assigned to your transaction type (for example SMIV_VAR)

Click on the left menu "Action definitions"

You can see 3 standard actions for:

SMIV_VAR_MAIL	E-Mail to Message Creator
SMIV_VAR_MAIL_PROCESSOR	E-Mail to Message Processor
SMIV_VAR_MAIL_WATCHLIST	E-Mail to Message Observer

If you need to change behaviour of any action, click one anyone and enhance or edit trough a littler peace of ABAP CODE.

Here you can change or define the sender with your own conditions.

Regards,

Lluis