printers stuck

[Former Member]

HI,

we are having 6 spool work process.

But 1 print is running from long time and users could not print anymore.

so we have cancelled the work process,it worked fine.

As we are having many spool work process why it is not using other wp's?

Regards

Chandra

[hemanth2 · Accepted solution]

Hi chandrashekar,

Hope you are doing good.

Review the following Notes for how the engine behaves when multiple spool workprocesses are configured:

note 118057 - Flexible Configuration of the Spool Service

note 108799 - How many spool work processes for each instance?

Are you certain that the "rdisp/wp_no_spo_Fro_max" parameter was set correctly.

Thank you!

____________

Kind Regards,

Hemanth

SAP AGS

[former_member182921]

Hi chandrashekar,

Can You Please elaborate !!

Regards,

Abhishek

[Sriram2009]

Hi chanda

In which method of SAP printing using? Could you explain about the printer connection?

BR

SS

[Former Member]

Hello Both,

rdisp/wp_no_spo_Fro_max =1

Printer type:local

In our case 1 process occupied,all other are free and unable to print.

do we have any parameter to distribute the work process which are free

Regards

Chandra

[Sriram2009]

Hi Chandra

1. For your current issue kindly refer the SAP KBA for you all query's answers are available

2033658 - Spools stuck in status "Waiting for output formatter"

2. To avoid this you can use the SAP Sprint method it can be used all the 6 spool workprocess

SAPSprint Service - SAP Printing Guide (BC-CCM-PRN) - SAP Library

Regards

SS